To hurry up the cancellation system, you'll be able to add a screenshot of your respective purchase affirmation email. This will likely support our crew skip the verification step and approach the refund faster.

That is a critique about Engwe’s customer service. I acquired my e-bicycle from their Web-site. My troubles were tackled promptly and professionally. Considering the fact that They're from abroad I wasn't anticipating to have fantastic customer service but it absolutely was very nice and simple

✨We’d nonetheless appreciate to maintain you as being a shopper—can we give you a €twenty five refund if you retain the buy?

Following the bike is returned and goes via a refurbishment and repackaging system, the refund are going to be issued in 14 times or fewer.

The bicycle is lots of enjoyment. That is my 1st e-bike and I really like it a lot. Customer care is outstanding. They work along with you to solve any challenges.

EXCEEDS EXPECTATIONS- Arrived well - the skin package was weakened but within was fantastic. The handlebars seemed tall - then I noticed the BMX fashion handlebars and I'll test them. Assembly Recommendations might have been superior. In general fantastic buy.

A few days in and I’ve ridden it every single evening. Like it thus far! Easy setup. Only, a very minimal grievance, I had to determine by myself how to turn the lights on. Drive and hold the up arrow. 

Elevate your journey Together with the Bafang® TFT DP C244 within the Engwe P275 Professional, providing an effortless and customizable interface. On top of that, cyclists can certainly fine-tune their electric powered bicycle’s functionality using intuitive contact controls, altering amid five pedal guidance levels to suit numerous terrains.

I would like to change the shade. I check here have orange but altered my thoughts to black And that i haven’t employed it yet it’s however at first shut, ok?

Significant Damage: In the event the item is not really working as supposed, We'll switch it as a last vacation resort on account of high shipping fees. We are going to take into consideration other remedies initial.

feel You will find there's dilemma along with your e-bike, be sure to have a video clip of your respective bike and reach out to our customer support staff at [email protected].

Our workforce will course of action the photographs you provide and provide you with a appropriate Answer. We may possibly arrive at out to you in we want added specifics.

If you want to carry on, the process is simple, and you’ll get your refund in 14 times or fewer.

Crafted from thick, high-class elements, it's meant to provide you with the final word Using experience, guaranteeing each second appears like a blissful journey.